WHIMSY App Privacy Policy

Last Updated: April 21, 2026

Table of Contents

  1. Introduction
  2. Information We Collect
  3. Purpose of Information Use
  4. Information Sharing and Disclosure
  5. Data Storage and Security
  6. Your Rights
  7. Third-Party Services
  8. Children's Privacy Protection
  9. Privacy Policy Updates
  10. Contact Us

1. Introduction

Welcome to WHIMSY APP (hereinafter referred to as "the App" or "we"). We understand the importance of your personal information and will make every effort to ensure its security. We are committed to maintaining your trust by adhering to the following principles in protecting your personal information: accountability, purpose specification, consent, data minimization, security safeguards, individual participation, and openness.

This Privacy Policy will help you understand:

Important Notice:

2. Information We Collect

2.1 Information You Provide Voluntarily

2.1.1 Account Registration Information

When you register for a WHIMSY membership account, we need to collect the following information:

2.1.2 Membership Information

2.2 Information We Automatically Collect During Your Use

2.2.1 Device Information

2.2.2 Location Information

Purpose Statement: Location information is used solely to provide nearby store search, personalized recommendations, and other services. You can disable location permissions in your device settings at any time.

2.2.3 Usage Behavior Data

3. Purpose of Information Use

We collect and use your personal information for the following purposes:

3.1 Core Service Provision

3.2 Location-Based Services

3.3 Security Assurance

3.4 Product Improvement

4. Information Sharing and Disclosure

4.1 We Will Not Sell Your Personal Information

We commit not to sell your personal information to any third party.

4.2 Circumstances for Possible Sharing

We may share your personal information in the following circumstances:

4.2.1 Service Providers

We cooperate with trusted third-party service providers who provide services on our behalf:

These service providers can only access necessary information for specific purposes and are bound by strict confidentiality obligations.

4.2.2 Legal Requirements

We may disclose your information in the following circumstances:

5. Data Storage and Security

5.1 Data Storage Location

Cross-Border Transfer Statement: If your data needs to be transferred across borders, we will ensure compliance with relevant laws and regulations and take appropriate security measures.

5.2 Data Retention Period

Unless required or permitted by law for longer retention periods (such as tax and accounting purposes), we will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Statement. This policy does not require us to retain your personal information for more than 90 days after user account termination for any purpose.

5.3 Security Measures

We adopt multi-layered security measures to protect your information:

Technical Measures

Administrative Measures

Important Notice: Although we have implemented reasonable security measures, internet transmission is not absolutely secure. We cannot guarantee absolute security of information, but we will make every effort to protect your personal information.

6. Your Rights

Under applicable privacy protection laws, you have the following rights:

6.1 Access and Correction Rights

6.2 Deletion Rights

You can delete uploaded profile photos

6.3 Right to Withdraw Consent

You can at any time:

Impact Statement: Withdrawing consent may affect the use of certain features, but does not affect the legality of data processing based on consent prior to withdrawal.

6.4 Account Deletion Rights

You can apply to delete your account:

7. Third-Party Services

The App integrates the following third-party services:

7.1 Payment Services

Lakala Aggregate Payment

7.2 Location Services

System Location Services

7.3 QR Code Scanning

7.4 Third-Party SDK List

SDK Name Provider Purpose Collected Information
Lakala Payment SDK Lakala Payment Co., Ltd. Aggregate Payment (supports Alipay, WeChat, Visa, Octopus, etc.) Payment information, transaction records

Note:

8. Children's Privacy Protection

8.1 Service Audience

We do not collect personal information from children under 13 years of age.

8.2 Parental Supervision

If you are a parent or guardian:

8.3 Handling Upon Discovery

If we discover that we have collected personal information from children without verified parental consent:

9. Privacy Policy Updates

9.1 Update Mechanism

We may update this Privacy Policy from time to time to reflect:

9.2 Notification Methods

For significant changes, we will notify you through the following methods:

9.3 Effective Date

The updated Privacy Policy will take effect on the specified date. Continued use of the App indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions, suggestions, or complaints about this Privacy Policy, please contact us through the following methods:

10.1 Contact Information

10.2 Complaint Handling

We commit to:

Thank you for taking the time to read this Privacy Policy. We value your trust and will continue to work hard to protect the security of your personal information.